Question 1

How does MSP Pie work?

Accepted Answer

You describe what your business needs. A person reviews the request, then matches it to two or three providers suited to it. See how matching works for the full process.

Question 2

How many providers will contact me?

Accepted Answer

Two or three. You are never handed to a long list of quotes.

Question 3

Can a provider pay to be matched to my request?

Accepted Answer

No. MSP Pie does not currently sell placement. If that changes, paid results will be identified as paid.

Question 4

Can I browse providers before I'm ready to submit a request?

Accepted Answer

Yes. The directory lists providers by location, specialisation and industry experience, independent of submitting a request.

Question 5

What if a provider's listing has a factual error?

Accepted Answer

Email hi@msppie.com with the page and the correction. See editorial policy for how we source facts and handle corrections.

Question 6

What makes an enquiry eligible for me?

Accepted Answer

A genuine enquiry, contactable on the details supplied, that falls within your nominated service areas and specialities.

Question 7

How many providers see the same enquiry?

Accepted Answer

At most three.

Question 8

Can I pay for better placement?

Accepted Answer

No, not you and not a competitor. MSP Pie does not currently offer paid placement. If that changes, paid results will be identified as paid.

Question 9

Is creating a listing free?

Accepted Answer

Yes. MSP Pie does not charge for a listing itself. Receiving leads is a separate commercial arrangement, agreed directly with our team rather than published here.

Question 10

Can I decline a lead?

Accepted Answer

Yes. Declining a lead doesn't count against you or affect what you're sent next.

Question 11

What if my business is already listed?

Accepted Answer

Claim the listing. See terms for providers for what listing involves.

Frequently asked questions

For businesses

For providers