MSP Pie currently has 260 Managed IT and helpdesk providers listed in Australia. Some background: managed IT means outsourcing day-to-day IT operations — helpdesk, monitoring, patching and maintenance — to a single provider on an ongoing contract, rather than calling someone only when something breaks. Comparing managed IT providers usually means checking response-time SLAs and after-hours coverage, and whether support is unlimited or capped, rather than price alone.
The most common specialisms across the list in Australia are Managed IT and helpdesk (97), Cyber security (96), Backup and disaster recovery (60), Cloud and hosting (54), Microsoft 365 (49). In total, 79 distinct specialisms are represented across this group of providers in Australia. Founding years among them range from 1979 to 2025. They are based across 153 different suburbs. 104 of the 260 operate from more than one office across Australia.