MSP Pie's directory in Victoria currently includes 95 Managed IT and helpdesk providers. For context: managed IT means outsourcing day-to-day IT operations — helpdesk, monitoring, patching and maintenance — to a single provider on an ongoing contract, rather than calling someone only when something breaks. Some background: comparing managed IT providers usually means checking response-time SLAs and after-hours coverage, and whether support is unlimited or capped, rather than price alone.
The most common specialisms across the list in Victoria are Cyber security (55), Managed IT and helpdesk (51), Cloud and hosting (35), Backup and disaster recovery (35), Microsoft 365 (31). In total, 62 distinct specialisms are represented across this group of providers in Victoria. Founding years among them range from 1988 to 2024. They are based across 50 different suburbs. 61 of the 95 operate from more than one office across Australia.