MSP Pie currently has 22 Managed IT and helpdesk providers listed in Canberra. In short, managed IT means outsourcing day-to-day IT operations — helpdesk, monitoring, patching and maintenance — to a single provider on an ongoing contract, rather than calling someone only when something breaks. Comparing managed IT providers usually means checking response-time SLAs and after-hours coverage, and whether support is unlimited or capped, rather than price alone.
The most common specialisms across the list in Canberra are Managed IT and helpdesk (13), Cyber security (12), Cloud and hosting (11), Essential Eight (10), Backup and disaster recovery (7). In total, 38 distinct specialisms are represented across this group of providers in Canberra. Founding years among them range from 1988 to 2020. They are based across 13 different suburbs. Of the 22, 7 have an office in Canberra -- the others cover it as a service area. 15 of the 22 operate from more than one office across Australia.